The Automated Services Division provides the Department and its customers with infrastructure support and business solution analysis/development. Technical staff provide 24-hour support for the hardware and software needs of staff and customers across business lines. This includes workstations, servers, switches, cameras, and a variety of mobile devices. The Division also provides review, development, and implementation of new applications, reports, databases, and day-to-day application support. They evaluate new programs and services that the Department is considering to ensure smooth transitions and user-friendly interfaces. All services delivered by this Division align with the Department’s mission, vision and guiding principles.

Michael Donahue

Department Information Services Administrator